Frequently Asked Questions
Do you take insurance?
SSG will submit claims for most commercial plans for out of network benefits. Payment is due at the time of service, but if out of network benefits are available you will be reimbursed for payments made by insurance. Insurance billing for Medicare, Medicaid, or Tricare plans is not available. It is your responsibility to verify your out of network coverage directly with your insurance carrier.
Which medical conditions do you treat?
Sound Sleep Guru specializes in behavioral sleep medicine which focuses on non-pharmacological treatment of insomnia called cognitive behavioral therapy for insomnia (CBT-I), screening and comprehensive management of obstructive sleep apnea including PAP care and coordination of care to a multidisciplinary team of specialists. Sound Sleep Guru provides advice and consultation for diagnosis and pharmacological management of conditions such as narcolepsy type 1/type 2, idiopathic hypersomnia, parasomnias, and restless legs syndrome, but in some cases we may determine your case is best managed at a comprehensive sleep clinic with in person visits. We do not offer consultation for general neurology concerns.
Does Dr. Broderick prescribe medications?
Dr. Broderick is a medical doctor and can prescribe medications. However, in the telehealth setting coordination with a local primary care doctor is usually recommended. Dr. Broderick does not prescribe controlled substances via telehealth.
Where are your services available?
You must be in the state of Washington or California at the time of your Telehealth visit for Dr. Broderick to treat you since she is licensed in those states.
Why should I choose SSG?
Dr. Broderick is a triple board certified sleep doctor and offers a set up where more time and attention is devoted to your care. SSG also offers complete privacy, a paperless experience, online scheduling, 100% transparent costs (including no facility fees and no PPE charges). Once you are established with SSG you will be able to call, text, and email Dr. Broderick directly.
What if I am not sure if SSG is right for me?
We recommended submitting your questions in the contact form so that we can discuss any reservations you have about working with us.
What is the cost of services?
The cost of telehealth visits will be billed at $500/hour. Most consultations for Snoring and Sleep Apnea are 30-45 minutes whereas most Insomnia Consultations are 60-75 minutes. CBT-I protocols are usually one 60-minute consultation visit followed by four to six follow up visits lasting 30-45 minutes. Telehealth visits are billed based on the actual duration of the visit. Payment will be charged to the credit card on file at time of service. SSG can provide insurance billing for out of network for reimbursement for most commercial insurance plans such as Premera, Regence, Aetna, and United. Insurance billing for Medicare, Tricare, and other plans is NOT available.
Is SSG a concierge medical practice?
SSG is not a concierge medical practice. There is no membership fee. You only pay for the services you need. However SSG offers an experience similar to concierge medicine in that you have direct access to Dr. Broderick through messaging, mail, and phone.
Who should I contact if I have a question after hours?
The best way to contact Dr. Broderick is to send a message through the secure patient portal to ensure it is HIPAA secure. In your patient profile, you should see a quote box to the left of the sign out button where you can send your secure message. If you have a medical emergency, please call 911. We do not provide urgent or emergency care.
Who do I call if I need help outside of business hours?
For help with home sleep apnea testing after 9 PM Pacific Time please call Watch PAT ONE tech support at 1-888-748-2627. For all other concerns, please send a message in the patient portal or leave a message at 206-504-3126 and we will get back to you as soon as possible. Usually the same day unless your message comes in the middle of the night in which case we will get back to you the next day. If you have a question about your Watch PAT One Home Sleep Apnea Test we and you cannot get a hold of anyone, we recommend you wait to take your test until we get in touch. If you are experiencing a medical emergency, please call 911.
Is it possible to have a home sleep apnea testing or actigraphy without a consultation with Dr. Broderick?
Yes, we provide home sleep apnea testing and actigraphy with an order from a healthcare provider although you testing may not meet medical necessity as defined by some insurance carriers. Please have the ordering provider complete and submit this form.
What is WatchPAT One?
WatchPAT ONE is a cutting edge home sleep apnea test capturing 7 parameters (PAT®️ signal, heart rate, oximetry, actigraphy, body position, snoring, and chest motion) with 3 points of contact (finger, wrist, and chest). There is a great summary about this cutting edge technology HERE
Where can I find the step-by-step instructions for the WatchPAT One home sleep apnea test?
Step by step information is available here and a YouTube video walkthrough is available here.
Get in Touch.
We're always available to chat about getting a good night's sleep.
Call or Text: 425-615-6010
Fax: 206-238-9880
Office Address: 40 Lake Bellevue Drive Ste 250 Bellevue, WA 98005
Mailing Address: 17837 1st Avenue S #4 Seattle, WA 98148
Or use the contact form on this page.